Embedded Files
DEVICE MANAGEMENT
DEVICE MANAGEMENT
Device Setup & Imaging
New and refreshed devices are configured and ready for use on day one — no setup required by school staff. Cloud-based printers and software deployment are pushed out.
Check-In / Check-Out
Track device assignments to students and staff across all buildings, with a clear record of who has what.
Asset History & Ticketing
Every device has a full repair and assignment history, making warranty claims and budget decisions straightforward.
Remote Support & Access
Issues are resolved remotely without requiring a technician to come to the classroom, minimizing disruption.
Software Deployment
Applications and updates are pushed to devices across the district silently and consistently — no manual installs.
Printer Management
Printers are deployed and maintained so staff can print reliably without needing IT involvement.
Budget & Inventory Reports
Clear reports showing what devices you have, where they are, their condition, and when they need to be replaced.
NETWORK MANAGEMENT
NETWORK MANAGEMENT
Firewall & Security
Unauthorized traffic is blocked at the network level, keeping student data and district systems protected.
Wireless Coverage
Reliable Wi-Fi across every classroom, office, gymnasium, and common area throughout your buildings.
Web Content Filtering
Age-appropriate internet access with CIPA-compliant filtering to keep students safe online.
Switches & Infrastructure
The core hardware that keeps your network fast and stable, properly configured and monitored.
Cabling & Rack Installation
Structured cabling and organized network rooms built to professional standards and designed to last.
DHCP & DNS Management
Behind-the-scenes configuration that ensures every device stays connected and reachable on your network.
IDENTITY & DOMAIN MANAGEMENT
IDENTITY & DOMAIN MANAGEMENT
User Accounts & Directory
Centrally manage staff and student accounts, login permissions, and group access from one place.
Email & Domain
Manage your school's domain, email routing, and deliverability so communications stay reliable.
Multi-Factor Authentication
A second layer of login security that protects staff and administrator accounts from unauthorized access.
REPORTING & PLANNING
REPORTING & PLANNING
Technology Health Check Reports
Regular snapshots of your entire technology environment — what is working, what needs attention, and what is upcoming.
User & License Audits
Identify unused accounts and software licenses to reduce unnecessary cost and close security gaps.
Technology Roadmap Consulting
Proactive recommendations so your team can plan and budget for technology needs before they become emergencies.
THIRD-PARTY VENDOR COORDINATION
THIRD-PARTY VENDOR COORDINATION
We serve as your single point of contact and technical liaison for outside vendors, reducing the burden on your administrative staff.
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Student Information System (SIS)
Coordinate setup, integrations, and troubleshooting with your SIS provider so data flows correctly across platforms.
Internet Service Providers
Serve as your technical liaison for service issues, outages, and bandwidth needs with your ISP.
Physical Security Systems
Coordinate cameras, electronic door access, and related security system integrations.
Building Systems
Technical liaison for HVAC, bells, PA systems, and time clocks that connect to or depend on your network.
Print & Copier Vendors
Manage the relationship with copier and printing service providers on your behalf.
Digital Signage
Coordinate installation and ongoing support of digital displays throughout your facilities.
Additional services worth considering for a full-service school MSP:
Cybersecurity & Compliance Schools are high-value ransomware targets and face regulatory obligations (FERPA, COPPA, CIPA). Offering a dedicated cybersecurity layer -- phishing simulations, security awareness training for staff, dark web monitoring for leaked credentials, and incident response planning -- fills a real gap most districts have.
Help Desk / Tiered Support A named help desk number or ticketing portal branded to the district gives administrators and teachers a clear path to get help. Even a shared or after-hours support tier is a strong differentiator.
Google Workspace / Microsoft 365 Administration Full administration of whichever platform the district uses -- license management, shared drives, email security, group policies, and onboarding/offboarding automation. This is often poorly managed in-house and benefits from a dedicated hand.
Staff & Teacher Technology Integration Back-to-school technology orientation and ongoing training for new hires. Reduces support volume and builds goodwill with building-level staff who often feel left behind by IT.
Classroom AV & Tech Support Projectors, interactive displays (SMART boards, Promethean), document cameras, and video conferencing setups are consistently painful points. Formalizing AV support as a service line captures work that MSPs often do informally anyway.
E-Rate Consulting & Filing Support Many smaller districts leave E-Rate money on the table due to the complexity of the application process. Offering to assist with or fully manage E-Rate filings is a compelling value-add that directly funds services you're already providing.
Backup & Disaster Recovery Cloud backup for critical district data (student records, financial files, staff data) with a tested recovery plan. Ties naturally into cybersecurity positioning.
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